Embedded Files
Incoming calls to brand's mill are automatically displayed for the recipient with contact details
Incoming calls to brand's mill are automatically displayed for the recipient with contact details
Call from known phone number
Call from known phone number
Interaction ... Callback / Business Card / Call History via the icons.
Call from unknown phone number
Call from unknown phone number
Interaction ... Create callback / contact with phone number via the icons.
We have to set up the task in your telephone system to inform brand's mill of incoming calls. The aim is to transfer the parameters (as described below) to brand's mill's web service API. Essentially, this is a USER ID from brand's mill that is assigned to the subscriber of the corresponding extension in the telephone system, as well as the calling telephone number.
Parameters that are required for reporting an incoming call to brand's mil:
Parameters that are required for reporting an incoming call to brand's mil:
1. TENANT see client
1.1. TENANT SECURE TOKEN see client
2. USER ID see employee
2.2. SECURE TOKEN see employee
3. CALLER PHONE NUMBER Telephone number of the incoming call.
The call in the system should look like this (dynamically replacing the parameters TENANT, etc. of your environment)
The call in the system should look like this (dynamically replacing the parameters TENANT, etc. of your environment)
Option 1: Report an incoming call directly from the phone via Action URI
Option 1: Report an incoming call directly from the phone via Action URI
If your phone has an Action URI Configuration, the call looks like this:
Placeholder for theCALLER-PHONE-NUMBER using a Mitel Phone Administration: $$REMOTENUMBER$$
Option 2: Report incoming call via program execution
Option 2: Report incoming call via program execution
If your phone can report incoming calls via a program call - the call looks like this:
java -jar BrandsMillCallForYou.jar "TENANT" "USER ID" "USER SECURE TOKEN" "CALLER PHONE NUMBER"
java -jar BrandsMillCallForYou.jar "TENANT" "USER ID" "USER SECURE TOKEN" "CALLER PHONE NUMBER"
The required program BrandsMillCallForYou.jar please via the following link DOWNLOAD
Option 3: You can also call the API programmed calling the web service API
Option 3: You can also call the API programmed calling the web service API
The API under the address https://www.brandsmill.com/api expect a JSON string.
String clientID = "?"; // TENANT
String userID = "?"; // USER ID
String usertoken = "?"; // USER SECURE TOKEN
String tel = "?"; // CALLER PHONE NUMBER
/* (3) URL API */
String stringURL = "https://www.brandsmill.de/api";
/* (4) FORM FIELDS */
String formFieldsJSONarrayPart = "{\"telfrom\":\"" + tel + "\"}";
String formDataJSON = "{\"client\":\"" + clientID + "\",\"user\":\"" + userID + "\",\"token\":\"" + usertoken + "\",\"incomming\":[" + formFieldsJSONarrayPart + "]}";
try {
URL url = new URL(stringURL);
....
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